Summer Holidays Announcement
From August 11 (Tue) to 16 (Sun) 2026, CYBER Gadget's services including user support and online shop will be closed for summer holidays.
| User Support | Online Shop | ||
|---|---|---|---|
| Mail Inquiry | Mail Inquiry | Shipping | |
| - Our business hours are 10 am to 6 pm (JST). - Our products can only be shipped domestically in Japan. *Due to the expected volume of mail inquiries, our replies may take longer than usual. |
|||
| August 10 (Mon) | Open* | Open | Open Same day shipping is available until Aug 10 at noon. |
| August 11 (Tue) to 16 (Sun) | Closed | Closed | Closed Orders received after noon on August 10 to Aug 16 will be shipped on Aug 17 or later. |
| August 17 (Mon) | Open* | Open* | Open Depending on the condition, some orders may be shipped on Aug 18 or later. |
- Please also check the following notes. We appreciate your understanding:
- - Our customer support and online shop always accept your inquiry emails, but our replies may take some time. Also, our replies to inquiry emails received during the holidays will be sent from the next business day.
- - The products sent for repair or exchange during the holidays will be received on or after the next business day. Also, our support may take longer than usual.
- - Replies to emails may take longer before and after the holidays.
- - Depending on the condition of the product and the status of our customer support, we may need more than 14 business days for repair, exchange, or other services.