Spring Consecutive Holidays Announcement
May 3-6 2025, CYBER Gadget's user support, online shop, and other services will be closed for spring consecutive holidays.
| User Support | Online Shop | ||
|---|---|---|---|
| Mail Inquiry | Mail Inquiry | Shipping | |
| Our business hours are 10 am to 6 pm (JST). Shipping of our products is available only to Japan domestic. *Due to expected busy email inquiries, our replies may take longer than usual. |
May 2 (Fri) | Open* | Open | Available Orders received after noon May 2 (JST) will be sent on May 7 or later. |
| May 3 (Sat) to 6 (Wed) | Closed | Closed | Unavailable Orders received from May 2 afternoon to May 6 will be sent on May 7 or later. |
| May 7 (Thu) | Open* | Open | Available Depending on the condition, some orders may be shipped on May 8 or later. |
- Please also check the following notes. We appreciate your understanding:
- - We always accept your inquiry emails to our support and online shop but we may not be able to reply on the same day. We will reply to the inquiry emails received during the holidays in order from the next business day.
- - We will receive the products sent for repair or exchange on the next business day or later. Also, our support may take longer than usual.
- - Replies to your inquiries may take longer before and after the holidays.
- - We may take 14 business days or more for repair, exchange, and other services depending on the necessary work and how busy our support will be.